Sales Tax Compliance Challenges and the Great Resignation

Sovos
February 16, 2022

This blog was last updated on May 24, 2024

If the last two years have been any indication, no industry is safe from the Great Resignation. The latest PwC Pulse Survey found that 77% of respondents said hiring and retaining employees is their most critical growth driver this year. As we have previously covered, many employees see the current job market as the perfect opportunity to find a position that allows them to move beyond their least favorite job duties. Furthermore, if the employee responsible for compliance leaves your organization without properly onboarding new staff, the knowledge of custom processes can leave with them. Utilizing automation in your compliance process can ensure that employee churn doesn’t affect your sales tax compliance.

Facilitating honest communication with your employees is also a great way to gain insight into their struggles and concerns. After all, you cannot fix problems within your organization if you don’t know they exist. You may discover that retaining your talent can be done by providing better tools to ease sales tax compliance challenges. If sales tax management has been highlighted as a sore spot in your organization, now is the time to take action.

Sales tax compliance challenges is a tricky enough issue, but add in concerns over the Great Resignation and organizations are truly going to have their hands full.

The right sales tax solution for Sales Tax Compliance Challenges makes all the difference

A recently published Sovos survey found that 83% of respondents would be happier in their role and more likely to stay with their company if tax management processes were automated. Sales and use tax obligations can distract employees from core business priorities. Over 50% of respondents report seeing a strain on IT and other resources, while 13% said it leads to a stressful workplace and employee churn.

As the digitization of tax rages on, more and more tax departments are relying on automation to keep up with ever-changing sales tax rules and regulations. The economic nexus brought on by South Dakota v. Wayfair, Inc. has merely exacerbated the rate of tax changes.

Consider managing the entire sales and use tax process with Sovos-backed solutions:

  • Manage exemption certificates easily and accurately with CertManager
  • File returns accurately in every jurisdiction using Sales & Use Tax Filing
  • Global Tax Determination will ensure accurate sales tax rates and rule updates across the U.S. and more than 185 countries
  • Ensure accurate sales tax filings with Sovos Taxify, our solution for small-medium sizes businesses

Ease your employees’ burden with managed services

If end-to-end sales tax compliance management is something you would prefer to not interact with, managed services might be your best bet. Ask yourself the following questions:

  • How much time am I spending on this task, and how could this time better be spent?
  • What value does maintaining this task in house bring to my business?
  • What is the opportunity cost of trying to develop and maintain broad tax compliance regulatory expertise and process best practices internally?

Sovos’ approach to sales and use tax is not one size fits all. We will work together to tailor fit your needs so that you can focus on what matters most: your business.

Decrease risk and increase confidence

The best way to prevent The Great Resignation from affecting your organization is to empower your employees with the tools they need to keep your organization compliant. The right tools  allow for issues to be dealt with before they become too large to manage. If sales and use tax management has become a pain point within your business, we are here to help.

Take Action

Ready to learn more about how Sovos’ products and services can make a difference in your organization? Talk to one of our experts.

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Author

Sovos

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates.
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