OSS and the EU E-Commerce Package: What you need to know about the upcoming changes

Andy Spencer
March 2, 2021

The e-commerce package is due to be introduced on 1 July 2021 having previously been delayed from 1 January 2021 due to the COVID-19 pandemic. COVID-19 is far from resolved with many Member States still suffering significantly with wide-ranging restrictions in place in many countries.

Regardless, the European Commission’s current plan is to press ahead with the implementation of the package as it has the potential to generate significant additional revenues – it’s estimated by the Commission that it will generate an additional €7 billion of revenue for Member States annually.

Combine this with the significant shift to online purchasing by consumers as a result of the various lockdowns in place and a further delay would perpetuate the benefit of low value consignment relief (LVCR) that sellers of goods delivered from outside the EU enjoy. This relieves low value imports from VAT whereas currently a local supplier must account for VAT irrespective of the value of the goods. LVCR is being removed on 1 July 1 2021 when the new package is introduced.

LVCR has recently been removed by the UK Government so that all imports into Great Britain are now liable to VAT, with suppliers and deemed suppliers being liable to register and account for VAT for B2C sales where the goods are below £135.

The EU equivalent scheme will provide a mechanism for suppliers and deemed suppliers to be able to account for VAT in a single Member State for imports below €150 via the Import One Stop Shop (iOSS). Other versions of the One Stop Shop (OSS) will also be available for intra-EU distance sales of goods and cross border B2C supplies of services by EU companies (Union OSS) and supplies of B2C services by non-EU suppliers (non-Union OSS).

Will businesses be ready?

There is continuing concern around the preparedness of both Member States and businesses for the fundamental changes that will take place when the e-commerce package is introduced. The European Commission has released some guidance in the form of explanatory notes and a customs guide but many questions remain unanswered.

The final piece in the puzzle from the Commission is the guide to the OSS. This will update the current guide to the Mini One Stop Shop to reflect the upcoming changes the e-commerce package will bring and covers crucial issues such as registration, returns and payment. It’s not clear when this guide will be released but time is running out.

At a Member State level, there is continuing evidence that not all tax authorities are ready for the change. The Dutch government is introducing emergency measures to be ready in time and it appears that its system will involve manual intervention by the tax authority which is far from ideal.

Additionally, the German customs authorities have recently announced that the new electronic customs declaration for goods below €150 will not be operational until 1 January 2022 but it’s not entirely clear what impact this will have on iOSS being available in Germany.

It’s clear that the new OSS mechanisms will provide a simplification for businesses, allowing VAT to be accounted for in a single Member State. However, there are complexities that businesses need to fully consider to ensure that OSS is the right solution for them, and they are compliant with the rules.

The requirement to display the VAT paid by the customer before the order is completed will require systems changes that will be challenging for many businesses at a time when many are already dealing with the trials of COVID-19, and in many cases Brexit. Add in the record keeping requirements and it’s clear that the simplification is not simple.

Failing to comply

Failure to comply with the rules can result in exclusion from the schemes and having to register for VAT in all Member States where VAT is due. For e-commerce businesses that are currently registered for VAT in all Member States as a result of distance selling this would be a return to the current arrangements but it’s likely existing registrations would be cancelled in many countries in choosing to opt-in to OSS, so there would be an additional cost and administrative burden in reinstating them.

For smaller businesses, removal from the scheme will be a significant increase in compliance costs as they are likely to currently only be registered in a small number of additional countries in addition to their home Member State. The new place of supply rules for intra-EU supplies of B2C goods don’t apply for EU established businesses whose sales of intra-EU supplies of B2C goods and electronically supplied services are below €10,000 but many will exceed this which will significantly increase their compliance burden if OSS cannot be used.

Businesses therefore need to fully consider the impact of the new rules and determine whether OSS is right for them and if so, how they will ensure compliance with the rules. Additional guidance from the European Commission and tax authorities is urgently required given that a further delay seems unlikely.

Register for our webinar on 17 March to understand more about OSS and the upcoming EU VAT e-commerce package

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Andy Spencer

Andy is a highly experienced indirect tax professional who has worked in VAT for over twenty five years. Andy joined Sovos in 2009 and has responsibility for the consulting and compliance teams. Within the consulting team, he is involved in delivering major international VAT projects for blue-chip clients, bringing expertise in both structural compliance and commercial efficiency. Andy specialises in providing clients with bespoke VAT reviews that help them develop into new territories with the appropriate controls in place to manage VAT effectively. Andy has developed expertise in international VAT throughout his career and has advised on a broad range of issues in many countries. Within the compliance team, Andy is responsible for the integrity and professionalism of Sovos’ compliance offering working with the team to ensure clients meet their compliance obligations around the EU and beyond. Andy began his career with HM Customs & Excise and before joining Sovos was VAT Director at Baker Tilly’s Southern UK operation, a Senior VAT Manager at KPMG for six years, and a Senior VAT Manager at Ernst & Young for seven.
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