This blog was last updated on June 27, 2021

Entities of all kinds are struggling with the first year of mandatory ACA reporting, including municipalities. Take for instance, The City of Oak Creek in Wisconsin. Marie Lenda is the Benefits Coordinator who has been the primary contact for handling the HR/benefits for the city’s employees and retirees for almost all of her 20 year career. She admitted that at first she had no idea of the complexity and magnitude that was going to be involved with this new tax obligation. However, once Marie grasped what would be needed to fulfill her city’s ACA reporting, she quickly realized that she didn’t have the resources in place or enough people to handle all the requirements. It was her broker, who she trusts and relies upon, that recommended Sovos Compliance and the Sovos ACA solution because they knew Sovos has been handling tax information reporting for over 30 years and were reliable. Marie’s council also understood what was at stake and agreed that Sovos as a third party vendor would be the right choice to see the city through this complex process. She wanted experts on her side that could help with every step of the process and that is exactly what she got with Sovos. The customer service was ‘wonderful, friendly and helpful.’ Marie knows her stress level was greatly reduced because Sovos was backing her up. She would call and someone was there to help her resolve any problem, explaining it simply and professionally. ‘You provided excellent customer service every time.’ Marie is grateful for the time, effort and stress that was saved because she used Sovos ACA to comply with this new tax reporting obligation for Oak Creek. To read more about her story and ACA filing experience, please download our Oak Creek client success story today. If you need help for next year, Sovos ACA can help you with form generation, printing, mailing and transmittal. Contact us today to learn more. View the full case study