Why Sellers of Software and Digital Goods Must Consider Sales Tax

Erik Wallin
May 4, 2021

This blog was last updated on May 4, 2021

Economic nexus thresholds have become standard procedure for most U.S. states, but the taxability of software and digital products continues to vary across taxing jurisdictions.

Software and digital goods suppliers understandably have questions about sales tax. Where do my digital products or software have special tax treatment? How do I handle sales tax with bundled products? Should I consider the delivery method when applying sales tax rates?

Businesses selling software or digital products cannot afford to keep sales tax as an afterthought. Understanding the right questions to ask about sales tax and how it applies to software and digital goods will ensure organizations can better gauge any potential tax liability.

What is being sold?

Understanding what is being sold is a very important question, one which often reveals how a transaction will be taxed. All states tax sales of tangible personal property (TPP) unless specifically exempt, but services, software and other transactions (including software-as-a-service) can often have varying taxability across taxing jurisdictions in the U.S. In some jurisdictions, software-as-a-service (SaaS) may be categorized as a service, while in other jurisdictions it may be taxed as software or TPP. Knowing what is being sold helps businesses come to correct taxing determinations.  

How is it being delivered?

The method of delivery is also an important consideration. States may have various requirements for taxation, dependent on the delivery method. In some states, the method of delivery can drastically affect taxability, while delivery methods may have no impact at all in other states. Organizations need to know how their software or digital goods are delivered to their customers and the rules that apply in the states where they transact business. 

Sales tax continues to evolve

Overall, businesses selling software (especially SaaS offerings) or digital goods need to keep up-to-date on sales tax requirements. An organization may understand the taxability of digital goods in some states, but those exact definitions – while informative – may not apply in other jurisdictions. Assuming that sales tax requirements on software or digital goods are always the same can be a pitfall. 

A software business could understand how taxes apply to digital goods they’ve been selling in certain states, but maybe now that business has economic nexus in more states due to South Dakota v. Wayfair, Inc. Those additional states may have vastly different rules that apply to software or digital products from those states you originally sold to.  

Software and digital goods have come a long way, and states are catching up to applying tax to technology products. That’s why it’s essential for businesses in the software industry to remain vigilant and know how the states in which they sell may have started to equitably apply sales tax to those types of products.

Take Action

Check out our recent webinar with Bennett Thrasher to learn more about the sales tax nuances for the software industry.

Sign up for Email Updates

Stay up to date with the latest tax and compliance updates that may impact your business.

Author

Erik Wallin

Erik Wallin is a Senior Tax Counsel on the Tax Research Team at Sovos Compliance. Erik has been with Sovos Compliance since 2011, and his main areas of focus are on U.S. Transaction Tax Law which includes special expertise in the taxation of technology and the taxation mechanisms that apply throughout the Colorado home rule jurisdictions. Erik is a member of the Massachusetts Bar, has a B.A. from York College of Pennsylvania, a J.D. from New England School of Law, and an LL.M. in Taxation from Boston University.
Share this post

customer centric
North America Tax Compliance
January 7, 2025
“The first step to being customer centric is being with the client through thick and thin”

This blog was last updated on January 7, 2025 Interview with: Sergio Severo, Managing Director Sovos Latin America He was seriously considering retiring after an extensive and remarkable professional career when he received an invitation to lead our team in the region. Something about Sovos caught Sergio Severo’s attention, prompting him to abandon his retirement […]

agent of the consumer tnabc
North America ShipCompliant
January 6, 2025
TNABC Warns DtC Shippers Against ‘Agent of Consumer’ Sales

This blog was last updated on January 8, 2025 Learn why Tennessee’s Alcoholic Beverage Commission (TNABC) is cracking down on ‘agent of the consumer’ sales for DtC wine shippers. The Tennessee Alcoholic Beverage Commission (TNABC) recently sent a notice to licensed direct-to-consumer (DtC) wine shippers indicating that shipping as an “agent of the consumer” is […]

california unclaimed property notice
North America Unclaimed Property
January 6, 2025
California’s Unclaimed Property Crackdown: How to Respond to Notices

This blog was last updated on January 6, 2025 Learn how to respond to California’s unclaimed property notices. Avoid audits, penalties, and interest with timely actions and the Voluntary Compliance Program. Be aware! California is ramping up its enforcement of unclaimed property law, and businesses are in the crosshairs. Recently, the State Controller’s Office (SCO) […]

SAP Clean Core implementation
North America Tax Compliance
January 6, 2025
SAP: Your Business’ Path to Clean Core

This blog was last updated on January 6, 2025 In the first blog in our series, we introduced SAP Clean Core concept and how much is being made about its impact on business, specifically the ability to customize an ERP to meet operational needs. In part two, we addressed how businesses can use the SAP […]

alcohol deliveries
North America ShipCompliant
December 20, 2024
What if No One is Home to Sign for an Alcohol Delivery?

This blog was last updated on January 2, 2025 When no one is home to sign for an alcohol delivery, it becomes more than just a minor hiccup for direct-to-consumer (DtC) alcohol shippers. It’s a domino effect that transforms a perfectly curated product into a customer’s disappointment before it’s ever opened. This becomes an even […]