Chose Sovos Compliance for Ease-of-Use and Fast Implementation, a premier supplier of health and fitness supplements, sells exclusively online. The company has multiple locations around the world and needed a compliance partner to manage their indirect tax needs for their expanding e-commerce business. Due to the multiple complexities of taxing jurisdictions and international nature of their business, choosing an end-to-end compliance partner was imperative for their continued growth and success.

With years of experience calculating Value-added Tax (VAT) and its recent acquisition of the Netherlands-based firm, VAT Resource, Sovos Compliance understands the challenges and implications of selling globally and supports robust tax content geared specifically toward the growing e-commerce industry. Sovos Compliance has designed its hosted tax determination engine to simplify compliance and provide automation that accounts for various factors that frequently complicate even the simplest online transactions. Sovos Compliance has helped some of the largest and most recognizable e-commerce companies address their specific challenges to efficiently manage tax compliance, limit audit risk and reduce costs.

The Challenge

Prior to implementing Sovos Compliance’s hosted solution, Taxware Enterprise (TWE), required their international customers to self-assess and self-remit sales tax on purchases, causing the company to receive negative feedback from unhappy customers and increased inaccuracies. needed a solution that was reliable and easy to use, while increasing accuracy and mitigating audit risk.

Sovos Compliance’s Solution

After implementing TWE, experienced greater accuracy through automation and the use of Sovos Compliance’s good/service codes. TWE delivers accuracy, consistency and control over sales, use and value-added tax management, and the adaptable, customizable and scalable system is ideal for as they continue to expand into Spain, Germany and Italy. As their footprint continues to grow, they can simply “turn on” newlyapplicable products and jurisdictions, as they did for France recently. Because they chose TWE, was able to keep up with the correct tax rules and helped fill their growing compliance needs as they continue to expand their business.

The Result

For, the partnership with Sovos Compliance has substantially eased the compliance burden, increased accuracy and more importantly, allowed them to free up their tax and finance personnel to focus on more important, growth-generating tasks. As a result, key staff members were able to make more concrete contributions that have added to their growth and success.

“We were in a hurry and wanted to get the software installed quickly, so we chose Taxware over their competitors for their software’s ease-of-use and fast implementation. We felt more comfortable with TWE on a technical level and our IT team felt they could use TWE more effectively than other options on the market. The integration required less coding, less time to implement and the interface is user friendly.”

– Steve Brooke
Asst. Controller