Skip to main content
Sovos Wiki
-
GST Compliance Solution
-
- GSTR 9 Structural and Business Rules
- ITC 04 Structural and Business Rules
- GSTR 8 Structural and Business Rules
- GSTR 7 Structural and Business Rules
- GSTR 6 Structural and Business Rules
- GSTR 3B Structural and Business Rules
- GSTR 2 Structural and Business Rules
- GSTR 1 Structural and Business Rules
- Validation Rules of Sovos GST Compliance Solution
-
- Group Level Reports
- PAN level report for 2A (B2BA and CDNA)
- (Group Level) List of common invoices in Supplier Only and Purchaser Only across the group, includes across taxpayer GSTIN, across financial year and across regular and amendment section
- List of Invoices in Supplier Only and Purchaser Only across the group
-
- GSTIN Level Reports
- List of invoices which have been uploaded by taxpayer in the filing period which is earlier than supplier filing period
- (GSTIN Level ) List of common invoices in Supplier Only and Purchaser Only across the group, includes across taxpayer GSTIN, across financial year and across regular and amendment section
- GSTIN Level List of invoices present in one financial year which belong to previous financial year as per invoice date
-
- Articles coming soon
-
- Value added Facility – Filter Facility
- Value added Facility – Send single and bulk Mail to Vendors
- Net Vendor Summary
- Post Action Summary
- Original Supplier Only Amended
- Manual PO SO Movement
- Purchaser Only
- Supplier Only
- Invoice Reconciliation Results
- Reconciliation Summary and Category wise Vendor Summary
- Snapshot of Recon Results
- Probable invoice number match concept
- Introduction to Recon Results
- 2P Summary
- Deemed Match
- Mismatched Invoices
- Matched invoices
- Show Remaining Articles (2) Collapse Articles
-
- Introduction to IMS Reconciliation
- IMS: Process Flow
- IMS: Prepare Your Data and Get IMS Data
- IMS: Perform Reconciliation
- IMS: Advanced Reconciliation Rules
- IMS: Reconciliation Categories
- IMS: Review Results in IMS Recon Result
- IMS: Take Action on Invoices
- IMS: Act on Reconciled Invoices with a File
- GET & Action IMS: Action Data
- IMS: Resolve Mismatches
- IMS: Save to GSTN and Regenerate GSTR-2B
- IMS: Send Single and Bulk Mail to Vendors
- IMS: Filters and Downloads
- IMS: Troubleshooting
-
E-invoicing Solution
-
E-way Bill Solution
-
Taxpayer APIs
-
Garnet
IMS: Troubleshooting
This article explains the messages you may see on screen in IMS Reconciliation, what each one means, and what to do about it.
These are the messages users see most often, what each means, and what to do.
| Message | What it means | What to do |
|---|---|---|
| You do not have access to this feature | IMS Reconciliation has not been enabled for your organisation. | Contact Sovos sales or support to enable it. |
| Data Missing: Both IMS and purchase data is required for recon | 2P or IMS data is missing for the GSTIN. | Upload 2P and fetch IMS data. |
| Save Date Exceeds Latest Get date | Your last save to GSTN is newer than your last IMS fetch. | Fetch IMS data again, then reconcile. |
| IMS data fetch is in progress / IMS Reconciliation is currently in progress / IMS Save is in progress | Another request is running for the GSTIN. | Wait for it to finish; check Request History or Get History. |
| Please define Invoice Series Fuzzy Tolerance on total tax amount / Tolerance amount required | A rule is ticked without its tolerance. | Enter the tolerance (0 is allowed for Rule 2.1). |
| The request is invalid as no records are present in the reconciliation | The selected GSTINs have not been reconciled. | Run IMS Perform Reconciliation first. |
| Pending Action Blocked | Credit notes already held Pending for one period cannot be held again. | Accept or Reject them. Use the Is Pending Action Blocked filter to list them. |
| Unsaved Actions Detected | Draft actions are not yet saved at GSTN. | Cancel and save first, or Proceed with Fetch and accept the loss. |
| Some original invoices have not been accepted or rejected yet | An amended invoice cannot be saved before its original is actioned. | Let the system reject the originals, or review them. |
| GSTN errors found, check the B2B or CDN sections | GSTN rejected some invoices on save. | Open View Errors, fix, and save again. |
| Select same counterparty invoices | One mail can cover one counterparty only. | Adjust the selection. |
| Please upload a CSV file only / Please select a file size up to 20MB | The Upload Actions file is not a CSV or is too large. | Use a CSV under 20 MB. |