Webinar On Demand :

How AI Is Helping Wineries Improve Wine Club Retention & Reduce Customer Friction

Webinar :

How AI Is Helping Wineries Improve Wine Club Retention & Reduce Customer Friction

Artificial intelligence is changing the way wineries understand and engage with their customers. While content generation is in the spotlight, the biggest opportunity isn't using AI to write content—instead, it's using AI to uncover insights from the customer, club, and shipping data wineries already have.

Join Corksy and Sovos ShipCompliant for a practical discussion on how wineries are using AI to identify future club members, improve retention, reduce customer friction, and make smarter DtC decisions. You'll see real-world examples of how AI can turn everyday winery data into actionable insights.


In this webinar, you'll learn how to:

  • Identify customers most likely to join your wine club
  • Spot early warning signs of churn and declined payments
  • Analyze shipment deliverability and customer trends
  • Build smarter customer segments and personalized outreach
  • Turn existing winery data into actionable business decisions with AI


Whether you're just getting started with AI or looking for practical ways to use it in your winery, you'll leave with ideas you can put into practice right away.

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DATETIMEDURATION
August 19, 202610:00 am (PDT)1 hour

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Speakers

Picture of Hayden Monarch

Hayden Monarch

CEO

Corksy

Hayden Monarch is the CEO of Corksy, a modern eCommerce platform transforming how wineries and beverage brands sell direct-to-consumer. With a career spanning software development, digital marketing, and growth strategy, he has spent more than a decade building technology that helps businesses scale and connect more effectively with their customers.Before Corksy, Hayden founded a digital growth and development firm that guided companies through innovation in software, marketing, and ad-tech. At Corksy, he brings that same expertise to the wine industry, leading its push to modernize DTC: expanding wine clubs, streamlining operations, and creating the seamless, personalized experiences today’s consumers expect.

Hayden brings vision, technical depth, and proven leadership to an industry undergoing rapid change. His work reflects a belief that innovation should not only fuel business success but also strengthen the connections between brands and the communities they serve.

Picture of Alex Koral

Alex Koral

Regulatory General Counsel

Sovos ShipCompliant

Based in Boulder, Colorado, Alex serves as lead legal researcher for beverage alcohol regulation at Sovos ShipCompliant and has become a leading expert on interstate distribution of alcohol. He has spoken on the topic at many industry events including DTC Wine Symposium, Oregon Wine Symposium, CiderCon, Craft Brewers Conference, American Craft Spirits Association Convention as well as meetings of the National Council of State Liquor Administrators and the National Liquor Law Enforcement Association. Alex has been in the beverage alcohol arena since 2015, after receiving his J.D. from the University of Colorado Law School.

Aug 19, 2026
https://sovos.registration.goldcast.io/webinar/08437cfb-4148-47ac-9b58-dd4228fe0633
https://sovos.registration.goldcast.io/webinar/08437cfb-4148-47ac-9b58-dd4228fe0633
https://sovos.ondemand.goldcast.io/on-demand/08437cfb-4148-47ac-9b58-dd4228fe0633