Success Story: Tenmile Distillery

tenmile

The Organization

Tenmile Distillery is a small-batch craft distillery in Wassaic, New York, dedicated to producing American single malt whisky in the Scottish tradition. With a commitment to quality, Tenmile sources its malted barley locally and follows time-honored distilling techniques. Tenmile Distillery gained early recognition with its award-winning whisky, gin and vodka, setting a high standard for its spirits.

Background

When direct-to-consumer (DtC) laws changed in November 2024, the team saw a clear path to expansion through DtC shipping. However, expanding into this new territory meant navigating a highly regulated environment where tax compliance and reporting could quickly become overwhelming.

Key Challenges

  • Fear of costly missteps
    For Tenmile, tax compliance was one of the more intimidating aspects of direct shipping. The team needed a system that would minimize the risk of late payments, incorrect filings, fines and/or regulatory audits.
  • Navigating multiple jurisdictions

    With each state enforcing different alcohol shipping laws, Tenmile needed a reliable system that could ensure accuracy and minimize risk for both New York and Washington, D.C. shipments.

 The Solution 

For Tenmile, Sovos ShipCompliant Direct with AutoFile was the only solution that provided the automation, accuracy and confidence they needed.

With AutoFile, Sovos ShipCompliant’s managed services team handles all tax calculations, filings and payments seamlessly, ensuring accuracy and eliminating the risk of late filings or penalties.

  • Customer volume limit compliance
    Sovos ShipCompliant automatically tracks and enforces each state’s unique volume limits per customer, so Tenmile never has to worry about exceeding legal thresholds.
  • Seamless system integration
    ShipCompliant integrates seamlessly with Tenmile’s existing platforms, including Spirits360, ensuring that data flows in real-time without the need for manual downloads and uploads.

The Result

After implementing Sovos ShipCompliant, Tenmile experienced immediate and significant improvements:

  • Sovos ShipCompliant’s hands-on implementation team ensured that Tenmile never felt lost, enabling them to hit the ground running without fear of compliance missteps.
  • Instead of spending hours each month reconciling data, filing taxes and validating transactions, Tenmile now completes compliance tasks in under an hour.
  • Taxes made easy: Sovos ShipCompliant’s automation and expert managed services team ensure that Tenmile stays compliant without stress.
  • More time to focus on business growth: Instead of getting stuck in spreadsheets, Tenmile can focus on marketing, production and customer engagement.
  • Confidence in compliance—With AutoFile and real-time compliance checks, Tenmile knows its DtC sales, tax filings and reports are handled correctly and on time.
  • As Tenmile considers expansion beyond New York and D.C., Sovos ShipCompliant ensures they can enter new markets without compliance headaches slowing them down.

The Sovos ShipCompliant Difference

Discovering Sovos ShipCompliant didn’t just lighten Tenmile’s workload—it gave them the confidence to grow. From the start, the Sovos ShipCompliant team offered a seamless, structured and hands-on customer experience that provided clarity and reassurance at every step. Whenever questions arose, Tenmile knew they could count on quick, knowledgeable responses to put them at ease.

“Customer service like this just doesn’t exist anymore. We never felt like we were left to figure things out on our own. From day one, Sovos walked us through everything, ensuring we had the confidence to move forward.”

Valerie Mora

Accountant, Tenmile Distillery

Why Sovos ShipCompliant?

  • Eliminate hours of manual work
  • Seamless integration with 60+ partners, including Spirits360, Crafted ERP, FedEx, UPS and more
  • Hands-on customer support that goes beyond troubleshooting
  • Scalable compliance management—a future-proof solution that grows with the business

See what Sovos ShipCompliant can do for your business

Request a Demo

Subscribe to our Newsletter

Get monthly updates on Sovos ShipCompliant resources, data reports, fresh resources and more.

Subscribe now