What to Expect When Implementing DtC Shipping Compliance Software


Implementing a new direct-to-consumer (DtC) shipping compliance software solution may sound like a stressful experience, but it doesn’t have to be. By understanding the implementation process, you’ll feel better prepared to make the switch. 

Key considerations when implementing new compliance software 

What do you need to keep in mind before getting your compliance in order using a software solution? Here are some things to think about, based on what we’ve seen in our 15+ years of helping clients get a handle on their compliance. 

  • Buy-in from internal stakeholders: A team that fully understands how a software solution can reduce risk, centralize processes and help gain efficiency is a team that drives the project forward. 
  • Right timing for the business: Don’t let perfect be the enemy of good. Choose a time that doesn’t conflict with your business objectives. Don’t compromise success by starting the process during a period where you don’t have the resources to devote to getting it set up. And keep in mind that while there’s no perfect time to make changes in any business, our clients report seeing time-saving benefits within the first month of their implementation. 
  • A point person: Having someone available to work closely with your implementation consultant will speed up the process and help you meet project milestones. This liaison can provide updates and insight into the implementation process, offering visibility to your organization. 

Working with Sovos ShipCompliant 

Sovos ShipCompliant’s implementation process was designed to bring your organization online in a matter of weeks, so that you can quickly experience the value of using the software. You’ll be paired with a dedicated implementation consultant who will let you know what information is needed to get your account set up and why, giving you visibility into the compliance process. 

This includes a set-up checklist to help gather the data required to perform compliance checks, calculate tax rates and ready tax returns to report on each of your DtC orders. After you’ve shared all necessary information for the states you sell to, you can rely on ShipCompliant to ensure compliance everywhere you do business, every time. 

In sum, what can you expect when onboarding with Sovos ShipCompliant?

  • World-class software: Experience real-time compliance checks and alcohol-specific rooftop-level tax determination for seamless operations. Our secure, cloud-based solution is accessible from anywhere and never requires cumbersome manual software updates. 
  • A fully customized solution: Collaborate with your account executive to understand what solution(s) meet the unique needs of your business. We’ll work together to design a set of solutions that includes everything you need. 
  • A team dedicated to you: Work with a dedicated implementation consultant to guide you through setting up your customized ShipCompliant account. 
  • Support when you need it: Enjoy unlimited free support from a team of specialists available by phone or email. You’ll also have access to our robust Help library for self-serve troubleshooting. 
  • Continued education: Join our regularly scheduled webinars and customer training sessions to stay up to date on the regulatory landscape your business faces. Our educational experts share best practices for seamless usage of Sovos ShipCompliant products. 


Implementing a new DtC shipping compliance software takes time, but the ShipCompliant team is dedicated to delivering value to your company from day one. With Sovos ShipCompliant, your DtC shipping compliance software is built by a team of experts with your company’s goals in mind. Our team is ready to help you get set up with a streamlined and automated DtC shipping compliance solution that will give you peace of mind. 

Take Action

Are you ready to experience fully compliant, accurate and seamless DtC shipping management?

Talk to our experts today