Title: Chief Operations Officer
Hometown: Based in Atlanta, Ga.
Years in the industry/at Sovos ShipCompliant: 25+ years in the software business, 8 months in tax and compliance since I joined Sovos in January 2021.
Favorite part of your job: Working with great people to deliver amazing value to our customers and return on investment to our investors.
Favorite beverage and why: New Zealand Sauvignon Blanc because they are cool, crisp, bold, and loaded with flavor, perfect on a hot summer day.
Describe your ideal setting for enjoying your favorite beverage (and what might that beverage be?): I’d choose to enjoy my New Zealand Sauvignon Blanc in a seaside restaurant overlooking the Mediterranean.
What motivates you to do what you do here, and how do you contribute to the customer experience?: It is a joy to partner with wonderful colleagues to pursue our mission to solve tax for good. Every function in the organization plays a role in delivering a great customer experience. As COO, I lead our customer facing teams including sales, professional services, support services, some of our managed services and customer success. Each of these teams directly impact our customer experience daily.
Contact Information: firstname.lastname@example.org, https://www.linkedin.com/in/ruthfornell/