ATLANTA – December 3, 2025 –Sovos, the always-on tax compliance company, today announced a record-breaking performance during this year’s Black Friday and Cyber Monday shopping events. The company processed sales taxes for more than 300 million line items across 84+ million transactions on these two days alone, showcasing the scalability and reliability of its global tax determination engine.
On Black Friday, Sovos experienced a 1.9% increase in transaction count over 2024 numbers and Cyber Monday saw a transaction volume increase of 24% over the previous year. Sovos maintained 100% uptime, ensuring uninterrupted service for its customers during both major buying periods.
“Black Friday and Cyber Monday are make-or-break moments for many retailers, and any slowdown in transaction processing can have devastating effects,” said Kevin Akeroyd, CEO of Sovos. “The fact that Sovos can handle peak demand with zero disruptions to service highlights our strength and dependability. Customers count on this level of commitment and capability to keep business moving when it matters most.”
According to data from Adobe Analytics, shoppers spent a record $11.8 billion online on Friday, 9.26% more than they did on Black Friday last year. Cyber Monday also saw record-setting performances, according to Adobe. Consumers spent a record $14.25 billion on Monday, 7.95% more than last year.
These trends not only highlight the continued growth of eCommerce but also signal positive economic momentum as businesses prepare for 2026. To meet this increasing demand for eCommerce processing, Sovos continues to prioritize investments in its platform and products to ensure seamless performance and availability during these peak spending periods.
“As volumes climb, our focus has been on building scalable technology that delivers instant, accurate tax calculations no matter how heavy the traffic gets,” added Akeroyd. “That level of precision helps retailers avoid abandoned carts and keeps buyers committed to the purchase from start to finish.”
Sovos is helping to transform how the retail industry interacts with its customers by providing increased speed and efficiency for every transaction. As retail sales tax complexities and nuances often require quick system responses to rate changes, sales tax holidays and more, Sovos automates the process ensuring the proper rates are charged for every transaction. This helps to protect the customer relationship and the company’s bottom line.
About Sovos
Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes 16 billion+ transactions per year, helping companies scale their compliance strategy in almost 200 countries.
More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.
