Black Friday and Cyber Monday 2021 didn’t break any records for ecommerce sales, and they actually saw a slight dip in numbers compared to 2020. But even with labor shortages, supply chain issues and a global pandemic, October through December proved to be busy shopping months. With economic nexus in nearly every state, online retailers need to be especially vigilant with sales or use tax collection and remittance responsibilities.
Sovos understands that peak spending periods can happen at any time – not just during the holiday season. That’s why we’ve invested in our products and infrastructure to ensure seamless performance for whenever shopping surges take place. For Black Friday and Cyber Monday 2021, our uptime was 100% with an average response time around 100 milliseconds. Consumer shopping trends may fluctuate, but you need to ensure that your systems are able to accurately and promptly handle those adjustments.