Customer Story

4 Verticals, 9 States, Zero Compromises: Parekh Group Recovered Up to ₹5 Cr. in ITC Annually with Sovos India

Products

E-Invoicing
GST Filing & Reconciliation
E-way Bill
Company Information
INR 3100 Cr (Approx)

Revenue

3600 +

Employees

Shipping, Logistics, Vessel owning and Hospitality

Industry

22

Countries

Benefits

4 verticals, 9 states, one unified compliance framework
40% faster onboarding with seamless eBMS ERP integration
Rs. 2 to 5 Cr. ITC recovered annually
60 to 70% reduction in GSTR-3B reporting time
Thousands of e-invoices processed monthly, zero disruption since January 2021
40 to 50 compliance hours saved every month
100% compliance maintained over 9 years, zero ERP disruptions

Overview

Established seven decades ago, Parekh Group has grown into a world-class conglomerate with 22 companies operating across four verticals: shipping, logistics, vessel owning, and hospitality. A family-owned institution, the group serves both national and international clients with end-to-end services, built on values that keep the organization agile and customer-first. 

Given the size and diversity of the group, separate PANs exist for each of the four verticals. The shipping, vessel owning, and hospitality verticals each have 6 to 7 GSTINs spanning Maharashtra, Gujarat, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, West Bengal, Odisha, and Kerala, while the logistics vertical operates with 2 GSTINs covering Maharashtra and Gujarat. 

GST return filing is managed at the state level by respective state offices, while reconciliation and overall compliance success is monitored at the vertical level and supervised at the group level. The Parekh Group has been meeting its GST compliance obligations since 2017 using the Sovos India Tax Compliance Suite. 

The Challenge

Business Hierarchy: Unlike most organizations that operate under a single PAN with multiple GSTINs, Parekh Group functions across multiple PANs. The group required a system where edit access at the GSTIN level could be granted to users responsible for return preparation. Each GSTIN is then overseen at the PAN level by the respective vertical heads, while all PANs are monitored centrally at the group level. Replicating this exact hierarchy and control framework for GST compliance was a critical requirement. 

Technology: On the technology front, the group sought simplicity over complexity i.e. a straightforward upload feature for GST compliance. For e-invoicing, the requirement was a solution that integrated seamlessly with their existing ERP, with a smooth, hassle-free implementation process. 

GST Implementation: A significant challenge was ensuring the team stayed current with the ever-evolving GST landscape including frequent notifications, circulars, and the introduction of new forms and legislative changes along with timely guidance on their practical implementation. 

Easier Reconciliation: The group expected intuitive and efficient reconciliation modules that would help maximize their Input Tax Credit (ITC) claims. 

The Solution

GST Compliance: The Parekh Group partnered with Sovos India in 2017. Operating on eBMS as their ERP across multiple verticals, the solution was implemented to mirror the group’s specific business hierarchy, ensuring every stakeholder had the appropriate level of access and visibility. 

Sovos India has established partnerships with multiple ERP vendors across industries, and eBMS is one of them. As an existing partner, data exported from eBMS is already in a format that is ready for direct use within the Sovos India Tax Compliance Suite, eliminating the need for any additional data transformation. 

Onboarding & Ongoing Support: Over the years, the Sovos India team has consistently supported the Parekh Group with all compliance requirements in a prompt and reliable manner. Beyond managing monthly GST compliance, staying ahead of the latest GST updates, notifications, and regulatory changes has always been a priority in Sovos India’s support framework. Guidance on the practical implementation of these changes has been provided seamlessly, and all evolving GST compliance and filing requirements have been incorporated effortlessly without any modifications to the group’s existing ERP framework, entirely through the Sovos India Tax Compliance Suite. 

Reconciliation & ITC Maximization: The overall quality of invoice data across the group has improved considerably over the years, enabling the team to manage liabilities accurately and on time. On the reconciliation front, the Sovos India team goes the extra mile, assisting with GSTR-2A/2B reconciliation against purchase data and actively monitoring vendor compliance. As a result, the Parekh Group has been able to maximize its Input Tax Credit (ITC) claims with a process that has been consistently smooth and reliable. 

GSTR-3B Reporting: While the group uploads invoice-level details in GSTR-1, GSTR-3B reporting required consolidated liability figures across multiple heads, specifically: 

  • B2B and B2C totals reported separately 
  • Export and SEZ transactions reported separately 
  • Total of all non-GST transactions 
  • Nil-rated and exempted transactions reported separately 

The underlying calculation logic for these consolidated liabilities is considerably complex, and the data must be uploaded individually for each GSTIN on the GSTN portal. 

The Sovos India Tax Compliance Suite delivered an effective solution to this challenge. The support team calculates values not only from GSTR-1 but also from the purchase register uploaded by the Parekh Group team, generating a ready-to-use GSTR-3B for the team to review and act upon. An option to edit auto-computed values has also been provided for added flexibility. The entire calculation is available at both the GSTIN level and the PAN level, and GSTR-3B can be uploaded at the PAN level directly through the platform. 

E-Invoicing: Parekh Group leverages the Sovos India E-Invoicing Solution for all their e-invoicing needs. From the very beginning, Sovos India has been steadfast in its e-invoicing support, right from seamless ERP integration to IRN generation, every step has been made frictionless. Despite the group’s high transaction volumes, the Sovos India E-Invoicing Solution has enabled real-time e-invoice generation with consistent reliability and technical excellence. 

The Results

Seven years into their partnership with Sovos India, the Parekh Group today operates with a level of GST compliance maturity that is rare for a conglomerate of its complexity. 

One Framework, Zero Confusion 

With a clear hierarchy established across GSTINs, PANs and verticals, every stakeholder knows exactly what they are responsible for. Compliance is no longer a fragmented activity but a well-governed, group-wide function. 

ITC Claims at Their Maximum Potential 

Consistent reconciliation and active vendor compliance monitoring have ensured that no eligible Input Tax Credit goes unclaimed. The group has seen a tangible improvement in its ITC realization over the years. 

Zero Disruption Despite Regulatory Change 

Through every GST amendment, new notification and form introduction since 2017, the Parekh Group has remained compliant without a single instance of the changes impacting their ERP setup or internal workflows. 

E-Invoicing at Scale, Without the Complexity 

Since going live on 1st January 2021, the group has generated a high volume of e-invoices in real time with no operational disruption, a significant achievement given the scale of their transactions across verticals. 

A Partnership Built on Trust 

Perhaps the most telling result is the longevity of the relationship. The Parekh Group’s continued reliance on Sovos India across all four verticals over seven years speaks to the consistency, reliability and quality of support they have received. 

Why Sovos India?

For a group as complex as Parekh, the choice of a compliance partner was never going to be straightforward. With multiple PANs and GSTINs spread across several states, they needed more than just a software vendor. They needed a partner who could understand the nuances of their business structure and build a compliance framework around it, not the other way around. 

Sovos India stood out for its ability to accommodate the group’s unique hierarchy within the platform, giving each stakeholder the right level of access without compromising group-level oversight. The existing partnership with eBMS further strengthened the case, as it meant the ERP integration was already well-tested and the onboarding process would be smooth from day one. 

Over years, what has kept the relationship going is not just the technology but the quality of support. In a regulatory environment as dynamic as GST in India, having a partner that proactively communicates changes, guides implementation and ensures continuity without disrupting existing systems has proven to be invaluable for the Parekh Group. 

“Choosing a solution that does both GST’s regular monthly Compliance and E-invoicing wasn’t easy for us. We needed a hassle-free and quick solution and glad we selected Sovos India. 

It’s been years and the team has been offering prompt support for all our requirements. The ease of operating the software and easily connecting to our ERP solution is the key strength of Sovos India. The changes that are coming for GST compliances and filings can be easily incorporated without changing the framework of our ERP system. The team helped us address the issue on a real time bases. Thus, the quality of our GST filing improved and we managed to meet our GST compliance on time. Apart from this, the team has been diligently helping us with GSTR 2A/2B reconciliation with our purchase data to monitor our vendor compliance. With this, we are able to maximize our ITC and the process has been seamless.” 

Parag Parekh
General Manager Accounts & Finance, Parekh Group

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Customer Story

From Manual to Momentum: DHL Automated 2M+ E-way Bills and Cut Compliance Processing Time by 70% with Sovos India

Products

E-Invoicing
GST Filing & Reconciliation
E-way Bill
Company Information
₹ 2180+ Cr

Revenue

14,500+

Employees

Logistics & Supply Chain Management

Industry

India

Countries

Benefits

Generated more than 51,671 IRNs during F.Y. 2024–25
Generated more than 2 million E-way Bills during F.Y. 2024–25
70–80% reduction in manual effort
60–70% improvement in processing turnaround time
Significant improvement in data accuracy and reconciliation
100% secure access control with SSO implementation

Overview

DHL Group is the world’s leading logistic company. Founded in 1969, DHL is a globally recognized leader in logistics and supply chain management, operating in over 220 countries and territories. In India, DHL has established a strong presence across multiple business divisions, including DHL Express, DHL Supply Chain, and DHL Global Forwarding. The organization operates across India and having GST registrations in 30+ states with multiple ISD registrations (Input Service Distribution).

Given the scale and complexity of its operations, DHL manages GST compliance through a decentralized model, where return filings and statutory reporting are handled at the state or entity level. At the same time, reconciliation, data validation, and compliance performance are centrally monitored to ensure accuracy, consistency, and timely adherence to regulatory requirements.

To streamline its GST processes and enhance operational efficiency, DHL leverages advanced tax technology solutions by using of Sovos India Tax Compliance Suite since 2022.

The Challenge

  • Limited TMS–EWB Integration and Bulk Action: Several critical shipment-level data fields including shipment number, department code, principal name, loading date, service level, hub details, and reference fields were required to be linked from the Transportation Management System (TMS) to the e-waybill (EWB) system. The absence of seamless integration between the two led to incomplete data capture, reconciliation challenges, and reduced shipment tracking visibility.

    Additionally, the lack of bulk action functionality meant that users had to perform repetitive tasks through multiple manual steps, making the process time-consuming and significantly impacting operational efficiency.
  • Data Security and Unauthorized Access Risks: DHL user credentials including User IDs and passwords are highly sensitive and must remain exclusively accessible to authorized personnel. Any access or misuse by unauthorized individuals, such as external parties or former employees, poses serious risks including data breaches, unauthorized system actions, and exposure of confidential business information. Maintaining strict access controls was therefore essential to preserving data privacy, integrity, and security.
  • ERP Integration Constraints for E-Invoicing Direct API integration between the ERP system and the e-Invoicing platform was not feasible due to IT policy restrictions. As the ERP could only generate XML files while e-invoicing required JSON format, the gap necessitated manual intervention resulting in processing delays and data inconsistencies.

The Solution

Enhanced EWB Application & Bulk Processing

Two complementary solutions were delivered: a fully featured application interface and an Excel-based bulk utility, together enabling users to perform mass actions efficiently and significantly reduce processing time. The platform was upgraded to incorporate all required TMS fields across both tools, enabling:

  • Complete and accurate shipment-level data capture
  • Advanced filtering and search using TMS parameters
  • Seamless bulk processing with a consistent, structured data format

Secure Access via SAML-based SSO

To safeguard system access, the application was integrated with SAML-based Single Sign-On (SSO), ensuring that only authorized DHL personnel can log in. Users are authenticated through DHL’s secure ID credentials, and upon successful verification, a validated SAML token is issued to grant access. This approach eliminates the risk of credential misuse and ensures robust data privacy, security, and regulatory compliance.

SFTP-Based Automated E-Invoicing Framework

A secure and scalable SFTP-based integration framework was designed to overcome the ERP’s formatting limitations and eliminate the need for manual intervention. Key capabilities of the framework include:

  • Automated ingestion of XML files from ERP
  • Rule-based transformation into API-ready JSON format
  • Built-in validation for data accuracy and compliance
  • Real-time monitoring and automated workflow triggering for end-to-end process continuity

The Results

Operational Efficiency and Data Accuracy

  • Significant reduction in manual effort and processing time through bulk action capabilities
  • Complete shipment-level data capture achieved by integrating all critical TMS fields
  • Improved reconciliation outcomes and enhanced tracking visibility across 30+ states

Strengthened Data Security and Access Control

  • SAML-based SSO ensured system access was restricted exclusively to authorized DHL personnel
  • Eliminated credential misuse risks and aligned access management with DHL’s data privacy and compliance standards

Seamless E-Invoicing and ERP Integration

  • Manual file conversion eliminated through automated XML ingestion and rule-based JSON transformation
  • Reduced processing delays and data inconsistencies across the e-invoicing workflow
  • Real-time monitoring enabled a reliable, audit-ready e-Invoicing process

Why Sovos?

Sovos India brought deep expertise in Indian tax compliance, with a thorough understanding of the regulatory requirements surrounding GST, E-Invoicing and E-way Bill. For a multinational organization operating across 30+ states like DHL, this domain knowledge was essential in delivering solutions precisely tailored to India’s compliance landscape.

What further set Sovos apart was its ability to configure solutions around DHL’s specific operational and IT constraints from incorporating TMS-specific data fields to engineering a custom SFTP-based e-invoicing framework rather than requiring DHL to adapt to a rigid platform.

Since 2022, the partnership has enabled DHL India to transition from a largely manual, fragmented compliance process to a streamlined, automated, and audit-ready framework positioning the organization for sustained compliance excellence as India’s tax regulations continue to evolve.

“We deal with people spread across the nation, Sovos India helped us managing it all” 

“Sovos India has been a great companion to us for all our GST compliance needs. We deal with people spread across the nation, and thus it is challenging to maintain the consolidated Input / Output Registers which would severely affect our Reconciliation. Sovos India Tax Compliance Suite has really helped us to meet this requirement and made our GST return filing process seamless. The GST Compliance Solutions offered by Sovos India and their team’s support are incredible. We completely rely on them for our GST Compliance.”  

Sachin Warik

Senior Manager Finance

DHL Supply Chain India Pvt Ltd.

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Customer Story

From Manual to Automated: How Forbes Marshall Achieved 97% ITC Realization

Products

GST Filing and Reconciliation
E-Invoicing Solution
E-Way Bill Solution
Company Information
₹1,440 crore +

Revenue

2500 +

Employees

Steam Engineering and Control Instrumentation

Industry

India

Countries

Benefits

97% ITC availed within the same month
Near-zero ITC loss across reporting periods
Faster, error-free GSTR-3B return filing
Real-time visibility into vendor invoice actions
Proactive vendor compliance and payment control
Reduced manual effort, improved reconciliation accuracy

Overview

Forbes Marshall is a multinational engineering company specializing in steam engineering, process automation, and energy efficiency solutions. Founded in 1926 by J.N. Marshall and headquartered in Kasarwadi, Pune, Maharashtra, India, the company has built a strong global reputation over nearly a century of operation. Forbes Marshall is widely regarded as one of the few organizations in the world with deep expertise in both steam engineering and control instrumentation. This dual specialization has enabled the company to design and deliver industry-specific systems focused on energy efficiency and utilities management across a broad range of sectors, including textiles, food processing, paper, power, and chemicals. 

With offices in 18 countries, installations in 28, and six manufacturing facilities across India, the UK, and Singapore, Forbes Marshall serves over 8,000 customers worldwide. For the financial year ending March 2025, the company reported a revenue of ₹1,440 crore, with a workforce of over 2,500 employees. Given the scale and complexity of its operations, Forbes Marshall manages a significant volume of transactions across its vendor and supply network, making accurate and timely GST compliance a critical business requirement. 

The Challenge

As a large multinational enterprise with operations spread across multiple states in India, Forbes Marshall faced significant hurdles in managing its GST compliance effectively. The scale of transactions, the breadth of its vendor network, and the complexity of multi-GSTIN operations made routine compliance tasks anything but routine. 

  • Timely Action on IMS Data: The team struggled to take timely decisions on Invoice Management System (IMS) data, including accepting, pending, or rejecting invoices within required timelines. Delayed actions created the risk of missing Input Tax Credit (ITC) opportunities and added pressure on the compliance team to manage large volumes within tight windows. 
  • Reconciling High Volumes of SO and PO Invoices: Managing and reconciling a large volume of Supplier Only (SO) and Purchase Only (PO) invoices was a significant operational challenge. Identifying which invoices were eligible for reconciliation and availing ITC was a time-consuming and error-prone process without a structured mechanism in place. 
  • Accurate GSTR-3B Table 4 Reporting: Determining eligible ITC, reversals, and reclaim amounts for accurate GSTR-3B Table 4 reporting proved complex and demanding. Without clearly structured data to support this process, the risk of reporting errors and compliance gaps remained a constant concern. 
  • Invoice Matching and Reconciliation Accuracy: Forbes Marshall faced persistent challenges with invoice mismatches during reconciliation. The absence of a flexible matching mechanism made it difficult to accurately reconcile invoices, particularly in cases where multiple invoices needed to be mapped against a single entry. 
  • Tracking Vendor Filing Status for Payments: Monitoring the GST return filing status of vendors before processing payments was a cumbersome and largely manual task. Without a reliable tracking mechanism, it was difficult to identify which vendors had filed their returns and were eligible for payment, and which had not, creating compliance and cash flow risks.

The Solution

Forbes Automobiles partnered with Sovos India to address their GST compliance challenges. A dedicated team of domain experts, IT professionals, and Chartered Accountants at Sovos India worked closely with the Forbes Automobiles team to design and implement a customized compliance solution through the Sovos India Tax Compliance Suite. 

Key solutions delivered included: 

  • Monthly Purchase Register Reconciliation Every month, Forbes Marshall provides their purchase register for the respective period. Based on the reconciliation carried out by the Sovos India team, approximately 97% of eligible ITC is successfully availed within the same month, ensuring minimal revenue leakage and timely credit utilization. 
  • ITC Report in GSTR-3B Table-Wise Format The Sovos India team delivers a structured ITC report to the Forbes Marshall team every month, formatted directly in line with GSTR-3B table requirements. This allows the team to analyze data quickly, significantly reduces turnaround time, and ensures accurate and confident filing of GSTR-3B returns. 
  • Vendor Reconciliation and Follow-Up Support Through a dedicated vendor reconciliation report, Sovos India helps Forbes Marshall identify vendors who have not yet filed their GSTR-3B returns. This enables the team to proactively follow up with non-compliant vendors, ensuring timely filings and safeguarding ITC availability. 
  • Probable Matching for Unreconciled Invoices For invoices that remain unreconciled, Sovos India provides probable matching suggestions to the Forbes Marshall team. Upon their confirmation, manual matching is performed, enabling the recovery of approximately 2% of additional ITC in subsequent periods and ensuring no eligible credit is left unaccounted for. 
  • Real-Time IMS Action and Tracking Through the Invoice Management System (IMS), the Forbes Marshall team can view vendor invoices in real time and take immediate actions such as accepting or rejecting invoices. This reduces dependency on manual tracking, improves reconciliation accuracy, and ensures maximum ITC realization with minimal loss.

The Results

97% ITC Availed Within the Same Month: With a structured monthly reconciliation process in place, Forbes Marshall now avails approximately 97% of eligible Input Tax Credit within the same month, reducing revenue leakage and improving cash flow predictability. 

Near-Complete ITC Recovery Across Periods: Through the probable matching mechanism for unreconciled invoices, an additional approximately 2% of ITC is recovered in subsequent periods, ensuring that eligible credit is fully accounted for across reporting cycles. 

Accurate and Timely GSTR-3B Filing: The table-wise ITC report has reduced preparation time and minimized the risk of reporting errors. Forbes Marshall’s team can now complete GSTR-3B filings accurately and efficiently, with a clear view of eligible ITC, reversals, and reclaim amounts at every stage. 

Stronger Vendor Compliance Management: With clear visibility into vendor filing status, Forbes Marshall can proactively follow up with non-compliant vendors and make well-informed payment decisions, ensuring ITC availability is not compromised due to vendor non-compliance. 

Reduced Manual Effort and Improved Reconciliation Accuracy: Real-time IMS capabilities have significantly reduced the team’s dependence on manual tracking. Timely invoice actions, combined with accurate reconciliation, have improved overall compliance efficiency and ensured maximum ITC realization with minimal loss. 

Why Sovos India?

Forbes Marshall’s compliance requirements demanded more than periodic support; they required a structured, process-driven partnership capable of managing high volumes of invoices, reconciliation complexity, and evolving regulatory obligations on a consistent monthly basis. Sovos India delivered exactly this, providing end-to-end GST compliance support that integrated seamlessly into Forbes Marshall’s existing workflows and reporting cycles. 

What distinguishes Sovos India is its ability to combine technology with hands-on expertise. From delivering table-wise ITC reports and probable matching suggestions to enabling real-time IMS actions and vendor compliance tracking, Sovos India provided Forbes Marshall with the tools and guidance needed to maintain accuracy, minimize ITC loss, and file returns with confidence. The result is a compliance function that is not only more efficient, but fundamentally more reliable making Sovos India a trusted partner in Forbes Marshall’s financial and regulatory operations. 

“The solution is well-rounded and up-to-date with GST norms.” 

“When it comes to GST Filing, I know I can rely on Sovos India. Filing monthly GST Returns- GSTR 1,3B, specific returns like ITC 04 and annual return – GSTR 9 including the entire reconciliation process, wouldn’t have been easier without the Sovos India Team. We are quite pleased with the product and the support provided. While the solution in itself is well-rounded and up-to-date with GST norms, the support provided by the team is prompt, reliable and 24×7. The support team has deservingly earned the gratitude. Cheers !”  

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Customer Story

99.99% Accuracy, Zero Hassle: Rubamin's GST Compliance Transformation with Sovos India

Products

E-Invoicing
GST Filing & Reconciliation
E-way Bill
Company Information
2,356 crore

Revenue

1,000 +

Employees

Molybdenum and Zinc Chemicals

Industry

4

Countries

Benefits

99.99% e-invoice reconciliation accuracy
Seamless SAP HANA integration
Bulk IRN generation, multiple locations
Automated GSTIN validation via ERP
Bulk invoice processing via Excel
24/7 dedicated compliance support

Overview

Rubamin Private Limited has been a market leader in Molybdenum and Zinc Chemicals for the past three decades. Located in Gujarat, India, Rubamin is a trusted name when it comes to manufacturing and supplying high-quality Molybdenum, Zinc, Tungsten, Vanadium, Cobalt and Nickel based chemicals; all manufactured under certified process controls for advanced applications. 

The company has 4 treatment facilities that are all 100% compliant with the applicable environment and product regulations with regard to spent catalyst recycling and galvanizing Zinc waste. They are known for their responsible recycling all over the world and have transformed hazardous industrial waste into useful products. 

Rubamin Limited needed a comprehensive GST solution capable of meeting their extensive compliance obligations and supporting functionalities such as e-invoicing and e-way bill generation. They have associated with SOVOS India since 2017 and shortlisted as GSP. 

The Challenge

SAP Integration for E-Invoicing: Having used SAP as their primary ERP system from inception, Rubamin required a complete solution that could seamlessly integrate with SAP for e-invoicing purposes. It was essential that the integration process be smooth and free from operational disruption. 

IRN Generation Across Multiple Locations: One of the most significant challenges Rubamin faced was generating Invoice Reference Numbers (IRNs) across multiple plant locations operating under a single GSTIN. With teams spread across different sites, maintaining coordination, standardization, and consistency proved increasingly difficult.  

This highlighted a critical need for a centralized solution that could ensure uniform accessibility, standardization, and operational efficiency across all locations. 

E-Invoice vs. GSTR-1 Reconciliation: Invoice discrepancies were creating notable inefficiencies in the company’s financial processes. To address this, they sought a reliable reconciliation mechanism between e-Invoices and GSTR-1 filings, enabling accurate and timely reporting. 

Vendor and Customer GSTIN Validation: Given the scale at which Rubamin engages with vendors and customers, validating each GSTIN on the GST portal before processing a purchase or sales order was a time-intensive and repetitive task. The volume of transactions made manual verification impractical and prone to delays. 

IMS Action on Multiple Invoices: Managing large volumes of invoices requiring simultaneous review and action placed considerable strain on Rubamin’s teams. Manual handling of this scale created bottlenecks, reduced process visibility, increased turnaround times, and made it difficult to maintain consistent compliance accuracy. 

GSTR-7 Return Filing: Filing GSTR-7 returns through the GST portal, whether through manual data entry or the offline utility tool, is a detailed and time-consuming process. For a company of Rubamin’s scale, this demanded significant time and close attention to ensure accuracy and completeness. 

The Solution

In-House SAP Integration: With dedicated support from the Sovos India team, Rubamin successfully achieved a seamless SAP HANA integration. The direct collaboration between both teams eliminated the need for any third-party involvement, ensuring clear communication, faster resolution, and full ownership of the integration process from end to end. 

Cloud-Based E-Invoicing Software Solution: Following the introduction of e-Invoicing mandates in October 2020, Sovos India swiftly deployed its E-Invoicing Solution, enabling Rubamin to efficiently generate bulk Invoice Reference Numbers (IRNs) across all e-invoices.  

The platform consolidates GST filing, e-way bill generation, and e-Invoicing functionalities into a single, unified system, streamlining operations for teams across multiple sites. Since adopting Sovos India’s solution, Rubamin has been able to generate bulk e-way bills with ease, ensuring timely deliveries without operational disruptions. 

E-Invoice and GSTR-1 Reconciliation: The Sovos India Indirect Tax Compliance Suite includes a dedicated reconciliation feature that automatically identifies discrepancies between e-Invoices and GSTR-1 filings, enabling the team to take timely corrective action.  

Rubamin’s team noted that the solution consistently delivers a match accuracy of approximately 99.99%, effectively eliminating the need for manual intervention. GSTR-1 filing has become both error-free and significantly more efficient, allowing the team to file with complete confidence in the accuracy of every submission. 

Vendor and Customer GSTIN Validation: Sovos India provided an integrated GSTIN search solution that allows Rubamin to verify the compliance status of vendors and customers directly through their ERP system. This eliminated the need for manual portal lookups, reducing turnaround time and improving the reliability of pre-transaction validation. 

IMS Bulk Action: To address the challenge of managing large invoice volumes, Sovos India introduced a bulk action capability that allows Rubamin’s team to process multiple invoices simultaneously through a simple Excel upload. This significantly reduced manual effort and improved both process visibility and response times. 

GSTR-7 Return Filing: Sovos India streamlined Rubamin’s GSTR-7 filing process by enabling direct data uploads in Excel format with the ability to save and submit to the GST portal. This approach has reduced manual errors, improved filing efficiency, and ensured timely and accurate tax submissions. 

Smooth and Simplified Return Filing: Through Sovos India’s GST filing software, Rubamin now benefits from bulk upload and download capabilities, along with PAN-GSTIN data retrieval, all within a single platform. The result has been a marked reduction in manual effort, fewer errors, and considerable time savings.  

The complexities previously associated with manual filing, error identification, and reconciliation matching have been largely eliminated, allowing the team to focus on higher-value tasks with greater confidence.

The Results

Since partnering with Sovos India, Rubamin has experienced a significant transformation in its GST compliance operations. Key outcomes include: 

Near-Perfect Reconciliation Accuracy: The e-invoice and GSTR-1 reconciliation feature consistently delivers a match accuracy of approximately 99.99%. Manual intervention has been effectively eliminated, and the team now files with complete confidence in the correctness of every submission. 

Error-Free and Hassle-Free GSTR-1 Filing: GSTR-1 filing has become a streamlined, reliable process. The effort previously spent identifying mismatches, correcting discrepancies, and manually reconciling data has been largely eliminated, freeing the team to focus on higher-value activities. 

Operational Efficiency Across Multiple Locations: With a centralized platform managing e-Invoicing, e-way bills, and GST filing, teams across all plant locations now operate with uniform processes and consistent data, significantly reducing coordination challenges. 

Faster Vendor and Customer Onboarding: GSTIN validation, once a time-consuming manual task, is now handled directly through the ERP system. This has accelerated pre-transaction checks and reduced delays in processing purchase and sales orders. 

Significant Time and Effort Savings: Bulk upload and download capabilities, PAN-GSTIN data retrieval, and automated reconciliation have collectively reduced manual effort across the compliance function, resulting in considerable time savings and fewer human errors. 

Round-the-Clock Support: Rubamin’s team has expressed strong satisfaction with Sovos India’s 24/7 support, which has ensured continuity, quick resolution of queries, and sustained confidence in the platform’s reliability. 

Why Sovos India?

For a company of Rubamin’s scale and operational complexity, GST compliance demands more than just a software tool, it requires a dependable partner with the technical depth, regulatory expertise, and responsiveness to keep pace with an evolving compliance landscape. Sovos India brought all of this to the table. From seamless SAP HANA integration and a comprehensive all-in-one platform to proactive support during the rollout of e-invoicing mandates, Sovos India consistently demonstrated its ability to deliver solutions that were both technically sound and practically effective. 

What has set Sovos India apart is the quality of the partnership itself. Since 2017, the relationship has been built on direct collaboration, consistent delivery, and a genuine understanding of Rubamin’s business needs. With round-the-clock support, near-perfect reconciliation accuracy, and a platform that continues to evolve alongside regulatory requirements, Rubamin has found in Sovos India not just a compliance solution, but a trusted long-term partner equipped to support their growth with confidence and reliability. 

 

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Customer Story

Alfa Laval Transformed their End-to-End GST Compliance with Sovos India 10x Faster

Products

E-Invoicing
GST Filing & Reconciliation
E-way Bill
Company Information
2500 + Cr

Revenue

1000-2000

Employees

Heat Transfer, Separation, Fluid Handling

Industry

India

Countries

Benefits

10x faster GSTR-1 preparation
EWB is generated from multiple locations (25K+ EWB generated during the F.Y.25-26)
Achieved 95% data accuracy, significantly reducing reconciliation discrepancies
Approx 98% of ITC was availed during FY 2024–25 and the same trend continue in FY 2025–26
30K+ invoices processed for E-invoicing during the FY 25.26 and more than 150K + invoice processed till date.
GST returns are filled seamlessly on time

Overview

Alfa Laval is a global leader in heat transfer, separation, and fluid handling technologies, providing innovative and high-quality solutions to critical industries such as energy, environment, food, and marine.

With a strong focus on sustainability, the company goes beyond addressing current industrial needs by developing solutions that contribute to a cleaner and more efficient future. Operating in over 100 countries, it combines global expertise with a strong local presence to effectively serve its customers.

In India, Alfa Laval operates through multiple GSTN registrations, including ISD registrations, serving customers both directly and via a widespread distribution network across the country.

The Challenge

  • ERP Integration for E-invoicing: Due to IT policy restrictions, The ERP system could only generate TXT files, while e-invoicing required JSON format. The ERP system has its own limitations to capture and map all the fields required under the e-invoice schema as per GSTN framework, further complicating compliance and automation efforts.
  • GSTR1 Filing Process: Prior to E-invoicing, GSTR-1 data was shared multiple times for different periods in customized formats for user convenience and easier analysis. However, repeatedly converting this data into GST-compliant formats for filing made the process time-consuming and operationally inefficient.
  • Excel-Based Reconciliation, ITC Mismatches & Complexity: The manual Excel-based reconciliation process risks such as file corruption, time-consuming vendor-level matching, impacting data integrity and slowing compliance workflows.

    Tracking invoices for Input Tax Credit (ITC) claims was also challenging, leading to frequent mismatches and making annual return filing complex and time intensive. Additionally, reconciliation issues arose due to differences in counterparty GSTINs under the same PAN between purchase and supplier invoices.
  • Historical Data Discrepancies: A GST audit for FY 2018–19 revealed that ITC reported in GSTR-3B exceeded government auto-populated figures, indicating calculation errors and invoice mismatches. It helps a comprehensive review of records from the inception of GST in 2017 to ensure accurate and consistent reconciliation.

The Solution

ERP Integration Solutions for E-Invoicing

A secure and scalable pipe-separated TXT file integration framework was designed to overcome ERP limitations:

  • Automated ingestion of TXT files from ERP
  • Folder-based workflow with Open, Success, and Failure stages for process control
  • Built-in validation and error handling for data accuracy and compliance
  • Automated seamless file movement for IRN generated invoices only from Success folder to Import Folder for data accessibility
  • Automated email notifications for real-time IRN status tracking

Simplified GSTR1 Return Preparation through Smart Automation

By implementing Sovos India’s Indirect Tax Compliance Suite integrated with the e-Invoicing solution, GSTR-1 data is readily available in GST-compliant formats, eliminating repetitive processing as consolidated data is available. Enhanced GSTR-1 reports are prepared providing the section-wise details (B2B, B2C, etc.) to enable easy comparison between our and GSTN summaries. This resulted in a 10x reduction in GSTR-1 return preparation time and effort.

Automated Reconciliation with Predefined Rules & Data Accessibility

An automated system driven rules improved ITC accuracy to 98% approx. The reconciliation data is easily accessible for analysis, with download options available at both invoice and vendor levels, enabling to review and extract insights at any time with a clear and comprehensive data view.

Additionally, the GSTR-3B marking feature enhanced ITC tracking of invoices and significantly streamlining reconciliation and simplifying annual return filing processes. Additionally, reconciliation reports helped identify discrepancies such as differing counterparty GSTINs under the same PAN and variations in document types, enabling accurate reconciliation and maximizing ITC availment.

Resolution of Historical Data Discrepancies:

As a part of managed services a detailed analysis was performed for FY 2018-19 and identified discrepancies which helped the company understand the root causes behind variances, enabling stronger compliance and more confident audit responses. Through Sovos India’s Managed Services, historical GST data was reconciled right from the start of the GST regime in 2017.

Seamless ERP Integration and Timely Return Filing:

With the ERP now integrated with Sovos India’s platform, e-invoice data flows in without manual intervention and all returns are filed accurately and on time.

End-to-End Managed Services:

Sovos India also provides managed services covering GSTR-9 computation, ITC matching, and monthly reconciliations, ensuring complete compliance support beyond just software.

The Results

  • ERP Integration Benefits for E-Invoicing: The solution enables end-to-end automation by converting TXT files into API-ready JSON through rule-based transformations, with built-in validations ensuring data accuracy and compliance. It eliminates manual intervention, allowing seamless data flow and significant time savings across multiple GSTINs.
  • Faster Return Filing, Every Month: GSTR-1 return preparation time and effort reduced by 10x due to seamless availability of data through integration of Compliance Network with Sovos India’s Indirect Tax Compliance Suite. Manual data extraction and formatting have been eliminated, enabling accurate and timely filing of returns every month. What began as a complex compliance challenge with multiple GSTINs and a vast distribution network has evolved into an efficient, reliable, and future-ready compliance operation powered by Sovos India.
  • Increase in ITC & Improve Invoice Tracking: The shift from manual Excel-based reconciliation to an automated, rules-driven platform improved ITC efficiency to 98% approx. Vendor-level reconciliation once a tedious and risk-laden process, gave way to precise invoice-level reconciliation, making year-end processes significantly less stressful and far more reliable. With GSTR-3B marking in place, the team can effectively track all invoices against which ITC is claimed, eliminating mismatches that previously complicated annual filings and strengthening audit readiness.
  • Historical Data, Finally Resolved: Through Sovos India’s Managed Services, historical compliance data was reconciled all the way back to 2017, the very start of the GST regime. The detailed analysis of FY 2018-19 discrepancies not only resolved a standing audit query but also gave the team a clear understanding of past variances, enabling more confident and accurate compliance going forward.
  • Seamless ERP Integration, Zero Manual Uploads: The customized integration with their Movex ERP system, eliminated the need for repeated manual data extraction and uploading. Monthly data now flows directly into the platform for e-invoicing without any friction, saving considerable time and effort across multiple GSTIN registrations.
  • One Platform, Complete Compliance: From e-Invoicing and e-way bill management to GSTR-9 computation, ITC matching, and monthly reconciliations, everything is managed within a single, unified platform. The company now has real-time access to both invoice-level and vendor-level data at any time, giving the finance team full visibility and control over their compliance health.

Why Sovos?

Following a positive recommendation, the company chose Sovos India as their preferred GST compliance partner. With a complex compliance landscape spanning multiple GSTINs, multiple locations, and a large distribution network, they needed more than just software. They needed a trusted partner that could bring both technology and expertise to the table.

Sovos India stood out for our customized managed services, flexible ERP integration capabilities, and powerful reconciliation tools. From day one, it felt less like a vendor relationship and more like a partnership built on responsiveness, expertise, and a genuine willingness to go the extra mile.

The relationship began with core GST compliance and grew naturally from there. When the e-invoicing mandate was introduced in 2020, Alfa Laval expanded their usage to include e-way bill management and e-invoicing as well. Today, they rely on Sovos India’s complete indirect tax compliance suite, covering GST compliance, e-invoicing, and e-way bill management, all backed by managed services for reconciliation, return preparation, and filing.

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