Sovos COVID-19 business continuity plan


Sovos continues to monitor the news about the evolving spread of COVID-19 (Coronavirus), around the world.

As a global company delivering mission-critical services to customers like you, we have long had a pandemic plan in place. This plan ensures you will be fully supported regardless of events such as the spread of COVID-19. It accounts for multiple levels of business continuity and includes contingencies for everything from customer support, to IT and information security, to client services.

In response to local government guidance on social distancing, communities surrounding several of our 14 offices in 10 countries are scaling back public gatherings, and we are going to do the same in those locations. This means that some of our 1,300+ employees around the world will be working from home – something they are well-equipped to do without any interruption to customer service or support.

Our response team is regularly reviewing updated guidance from the World Health Organisation, the Centres for Disease Control and Prevention (CDC), and other agencies, and we will adapt our response accordingly.

Regardless of how this outbreak progresses, you can continue to rely on Sovos products and support.

Thank you,
Sovos Critical Response Team