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Agentic Tax Compliance Platform
Sovi AI
Sovi Diagnose
Sovi® Diagnose: AI-Powered Error Resolution
Description

Sovi® Diagnose is an agentic AI capability built inside the Sovos Agentic Tax Compliance Platform that compresses hours of compliance investigation into seconds. When a tax authority rejects a filing, the agent identifies the exact rule or field that triggered the failure and delivers a precise, actionable explanation of what went wrong and how to resolve it, no specialist required.

Capabilities
Analyzes rejections against Sovos's global authority specification library to identify the exact failure.
Surfaces root cause, compliance context, and recommended resolution step for every finding.
Prioritizes findings across a batch so teams triage the most critical issues first.
Human-in-the-loop design: the agent diagnoses and recommends; your team takes the action.
Pricing

Sovi® Diagnose, an Error Diagnosis Agent, is included with Sovos Agentic Tax Compliance solutions, including SAF-T. No separate license, no add-on cost. 

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AI-Powered Compliance Exception Resolution

From error message to root cause in seconds
Sovi® Diagnose changes that.
When a tax authority rejects a filing or document, most teams face the same problem: a cryptic error code, a manual search through authority documentation, and a waiting game on specialist availability.
Powered by Sovi® AI and grounded in Sovos's authority specification library, it reads the rejection, identifies precisely what failed, and returns a plain-language explanation your team can act on immediately.

Sovi® Diagnose Features and Benefits

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Frequently Asked Questions (FAQs)

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What is AI-powered compliance error resolution?

AI-powered compliance error resolution uses artificial intelligence to analyze tax authority rejections, identify the specific rule or field that caused the failure, and return a plain-language explanation with a recommended resolution step.

How does Sovi® Diagnose work?

When a filing is rejected by a tax authority, Sovi® Diagnose analyzes the error against Sovos's global authority specification library, identifies the precise failure, and delivers an actionable explanation of what went wrong and how to resolve it. No specialist required.

What makes this different from standard error messages?

Standard error handling returns a code or a documentation link. Sovi® Diagnose draws on Sovos's global authority specification library to identify the precise failure and explain it in plain language, with a recommended next step, no specialist required.

What causes a SAF-T filing to fail?

SAF-T failures are typically caused by a mismatch between submitted data and the authority's expected structure, field values, or business rules. Error Diagnosis Agent identifies the exact record or field that triggered the rejection and explains what needs to be corrected.

Does the agent resolve errors automatically?

No. Sovi® Diagnose is a human-in-the-loop capability. It diagnoses the root cause and recommends a resolution path; the compliance team reviews the findings and takes the action.

Is Sovi® Diagnose included with Sovos SAF-T?

Yes. Sovi® Diagnose is included with Sovos SAF-T. No separate license, no add-on cost.

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See how our solutions scale with your global compliance needs.
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