Customer Story
Navigating LATAM Compliance with Confidence: A Centralized Transformation Story
Products
Revenue
Employees
Industry
Countries
Benefits
In tech consolidation savings
Projected 3-year ROI
Manual effort reduction
IT support tickets reduction
Overview
One of the world’s leading shipping companies operates a complex global logistics network with a strong footprint in Latin America. The Company was looking for a single supplier to act as a centralized point of contact across all four countries. This was a strategic move aimed at reducing vendor complexity and maximizing return on investment (ROI).
By leveraging the Sovos Compliance Network, the company implemented a unified e-invoicing solution that not only ensured compliance, but also supported broader business goals of cost efficiency, simplified operations, and scalable growth across the region.
The Challenge
As part of Latin America’s e-invoicing landscape, the company needed to comply with strict and fast-evolving tax regulations in Chile, Peru, Colombia, and Uruguay. Each country’s system has brought unique technical and legal requirements, making it challenging to manage compliance independently in each market.
Historically, the company had taken a decentralized approach, relying on different vendors in each country, which resulted in operational silos, compliance inconsistencies, and a growing internal burden on local finance and IT teams. This fragmented model introduced risk, delayed onboarding in new markets, and strained internal resources.
The company recognized the need for a smarter, more scalable approach — one that would unify compliance under a single framework, reduce manual processes, and support long-term growth without compromising accuracy or regulatory alignment.
If this challenge sounds familiar to you, it’s worth connecting with a Sovos Expert so we can take this compliance burden off your shoulders.
The Solution
To meet these challenges, the company partnered with Sovos to implement a centralized e-invoicing solution through the Sovos Compliance Network.
Sovos enabled automated, real-time e-invoicing across Chile, Peru, Colombia, and Uruguay, integrating directly with local tax authorities to meet each country’s unique legal and technical mandates. This unified solution replaced fragmented, country-specific approaches with a standardized compliance framework, allowing the company to streamline operations, reduce manual workload, and scale efficiently as regulatory requirements evolved across the region.
The Results
By partnering with Sovos, the company realized several strategic and operational benefits:
- Single Source of Truth
Sovos centralized platform brought consistent, real-time e-invoicing compliance across Chile, Peru, Colombia, and Uruguay. By eliminating fragmented vendor management, the company reduced administrative burden and regulatory exposure with a unified governance model. - Strategic Scalability
Consolidating compliance efforts with Sovos led to $1.1M in savings from reduced vendor contracts, internal support efforts, and local integration costs. Onboarding new countries became 2.5x faster, supporting regional growth with minimal IT lift. - Future-Proof Compliance Framework
Sovos continuously adapts to local regulatory updates, preventing disruption and helping the company avoid estimated penalties — contributing to a projected 3-year ROI of $2.2M+. - Increased Operational Efficiency
E-invoicing automation drove a 65% reduction in manual effort and 45% fewer IT support tickets, streamlining invoice workflows and improving audit readiness for the regional finance teams.
Key Metrics
Countries consolidated into Sovos
Tech consolidation savings
Total projected 3-year ROI
Manual effort reduction
Reduction in IT support tickets
Speed of country onboarding
Why Sovos?
The company chose Sovos as its compliance partner in Latin America for its proven ability to navigate complex local tax regulations while delivering a unified, region-wide solution. With Sovos, the company replaced fragmented, country-specific processes with a centralized platform that ensured real-time compliance, reduced internal workload, and scaled effortlessly as business needs evolved. This partnership gave the company the control, agility, and confidence needed to support growth across Latin America — positioning Sovos not just as a vendor, but as a trusted ally in building long-term operational efficiency and compliance resilience.