Customer Story
How a Global Electronics Manufacturing Leader Powered E-invoicing Compliance at Scale
Products
Revenue
Employees
Industry
Countries
Benefits
Projected 3-year ROI
Manual effort reduction
Faster country onboardings
IT support tickets reduction
Overview
One of the world’s largest technology and electronics manufacturers, has a strong operational footprint across Latin America. As countries like Chile and Peru began enforcing mandatory e-invoicing regulations, the company recognized the need to shift away from manual invoicing processes to remain compliant and efficient. The company selected Sovos early on as a trusted partner to meet these requirements, implementing localized e-invoicing solutions well ahead of enforcement deadlines in those markets.
Years later, as part of a broader strategic consolidation and a company-wide migration to SAP S/4HANA, the company made the decision to expand its partnership with Sovos to include Colombia and Mexico. By doing so, the company unified its indirect tax compliance under a single global vendor, ensuring alignment with its long-term digital transformation strategy.
The Challenge
As e-invoicing mandates took hold in Chile and Peru, the company needed a trusted partner, not only to meet compliance deadlines but also to stay ahead of ongoing regulatory updates that required constant attention and adaptation. These markets were its entry point into digitized tax processes, replacing manual invoicing with more secure, automated workflows.
Years later, a broader ERP transformation and strategic consolidation pushed the company to extend its compliance framework to Colombia and Mexico. The challenge was to unify multi-country e-invoicing under a single provider, one that could integrate with SAP S/4HANA, support regional expansion, and deliver real-time, future-proof compliance across diverse and evolving tax environments.
If this challenge sounds familiar to you, it’s worth connecting with a Sovos Expert so we can take this compliance burden off your shoulders.
The Solution
To meet these challenges, the company partnered with Sovos to implement a centralized e-invoicing and indirect tax compliance solution through the Sovos Compliance Network:
Sovos enabled automated, real-time e-invoicing across Chile, Peru, Colombia, and Mexico, integrating directly with local tax authorities to meet each country’s specific legal and technical requirements. The company deployed the Sovos Indirect Tax Suite for SAP to align with its SAP S/4HANA migration, ensuring compliance continuity throughout the transition and embedding tax automation into the company’s broader digital transformation strategy.
The Results
By selecting Sovos, the company achieved:
- Strategic Scalability
This consolidation not only enhanced decision-making and visibility but also contributed to $1.2M in savings through reduced tool duplication and vendor overhead. With 3x faster onboarding of across new countries like Colombia and Mexico, the company is now equipped to scale efficiently across the region. - Future- Proof Compliance Framework
Regulatory updates are handled seamlessly, ensuring continuous alignment with local mandates. This proactive approach helped the company avoid costly fines, contributing to a projected $2.5M+ ROI over three years. - Streamlined ERP Transition
This tight integration resulted in 50% fewer ERP-related support tickets and ensured smooth compliance during the transition. - Operational Efficiency
Automation of previously manual invoicing tasks reduced operational workload by 70%, improving data accuracy and audit readiness across all four markets.
Key Metrics
Countries consolidated into Sovos
Tech consolidation savings
Total projected 3-year ROI
Manual effort reduction
Reduction in IT support tickets
Speed of country onboarding
Why Sovos?
The company selected Sovos as a strategic partner, not just a compliance vendor. With operations spanning multiple jurisdictions and a shift toward centralized systems, the company needed a provider that could support a long-term vision: unifying e-invoicing compliance across countries, systems, and teams. Sovos offered the scale and expertise to deliver just that, providing consistent, real-time e-invoicing across Latin America while integrating seamlessly with SAP S/4HANA environment. Beyond meeting mandates, Sovos supported the company broader goals of vendor consolidation, operational control, and digital transformation. With Sovos, the company built a future-ready compliance framework capable of adapting to whatever comes next, staying strategically aligned, globally consistent, and locally compliant.