What to Consider When Changing E-Transformation Service Provider in Turkey

Ekin Moral
January 18, 2021

In today’s business world, it’s common for companies to use third party providers.

This includes for activities such as regulatory integrations, with organizations using third parties to assist with the processing and submitting of electronic records in Turkey including e-invoice, e-ledger, e-arşiv invoice and e-delivery note on behalf of the taxpayer in compliance with the Turkish Revenue Administration’s (TRA) conditions.

As there can be significant penalties for incorrect filing or submissions, it’s vital that organizations choose an experienced provider who knows the latest regulatory changes and requirements.

Once you’ve decided on a new provider it’s important to consider the below process to ensure a smooth transition without any complications.

The three key stages of transitioning e-transformation service provider:

Stage 1: Determine the transition day

It’s best to avoid the end of the financial year for a smooth transition day to prevent interrupting business continuity and additional year-end pressures.

Stage 2: Confirm the services the new provider is able to offer

It’s important to understand how the specific service provider’s e-transformation product works, as it varies from provider to provider. Ensure the provider you choose can offer the services and support your organization requires. Consider a self-managed solution or a fully managed service depending on the support you need to ensure all submissions are compliant and on time.

Stage 3: Discuss data storage and ownership

The legal data owner is always the taxpayer. It’s a legal obligation for providers to store information for ten years after the contract’s termination. Still, it’s highly recommended that organizations discuss obtaining the data from their provider for their own archive or new provider as soon as possible, to avoid any data issues in the future. The taxpayer is responsible for ensuring all data is transferred during transition and that the data is accessible for any future audit.

Archiving this data may incur a storage cost, so companies should discuss transferring data to the new provider if archiving in-house is not an option.

As there is a process to follow for submission to the TRA, which can take several days, organizations should ensure that all outstanding and pending submissions have been officially completed to avoid missing any queries that are sent to the old provider.

Transitioning to a new e-transformation provider can feel like an overwhelming task but following these steps will ensure that the transition is as painless as possible.

Find out how Sovos’ tax compliance software can help you meet your e-transformation requirements in Turkey.

Sign up for Email Updates

Stay up to date with the latest tax and compliance updates that may impact your business.


Ekin Moral

Ekin graduated from Computer Engineering, having specialized in project management, and has worked as a senior project manager in the Sovos Professional Services team since 2018. Her responsibilities include conducting and controlling project management information, such as budget, time, scope, and resources. She also handles the integration of e-transformation products into customer SAP systems and processes.
Share This Post

North America Sales & Use Tax
June 1, 2023
3 Things to Remember if You Get a Sales Tax Notice

Have you ever received a sales tax notice from a state department of revenue? Whether you answered yes or no, there are important things to keep top of mind to help keep your business prepared. Finding out that you have failed to comply with one or more of your sales tax obligations can be startling. […]

North America Unclaimed Property
May 30, 2023
How to Set Up a Successful Unclaimed Property Program

Unclaimed property compliance can be difficult and overwhelming. Clients often ask what they should be doing to ensure they are compliant with the various laws and regulations. It isn’t easy, especially if you have multiple property types such as checks, credits or customer accounts that have the potential to become unclaimed property in multiple states. […]

North America ShipCompliant
May 30, 2023
How Hold At Locations Improve Your Customers’ Wine Delivery Experience

Direct-to-consumer shipping wine lovers enjoy the convenience of having their favorite vinos shipped to their front door. But what happens when, for whatever reason, they aren’t available to accept their wine deliveries? Whether they aren’t available during the day or they don’t have someone 21 or older available to sign for their package, these challenges […]

North America Sales & Use Tax
May 30, 2023
Identifying Sales Tax Liabilities and Why They Matter

By Steve Claflin, CLA It’s incredible that it has now been five years since the landmark Wayfair decision. It seems like just yesterday we were reading the case, alerting clients and tracking the ever-developing state guidance. Unfortunately, many companies still are not familiar with their sales tax filing obligations caused by economic nexus, or they […]

North America ShipCompliant
May 25, 2023
Out-of-State Breweries Gain Self Distribution, DtC Rights in Oregon

Under a settlement agreement, breweries located outside of Oregon now have more options for selling into the Beaver State, including direct-to-consumer (DtC) shipping and self-distribution to retailers. The settlement arose out of a lawsuit filed by a group of Washington breweries last year challenging Oregon laws that limited beer self-distribution to in-state breweries and DtC […]