How Technology Partnerships Improve DtC Compliance

Delaney McDonald
May 27, 2020

To be an expert, one has a specialty. Ours is beverage alcohol compliance. Since compliance sits at the heart of operations, being connected at every step helps our customers focus on their business instead spending countless hours on manual processes.

Compliance is challenging, but we make it easier with a large and robust network of partnerships, enabling clients to have seamless operations across the board. Integrated technology helps eliminate time-consuming work like transferring data from one system to the next, so you can focus on your specialty, regardless of where it falls within the beverage alcohol industry.

Which would you rather do, re-type and and manually update information from one system to the next in order to compliantly fulfill, tax, and report on an order or, have that data transfer seamlessly with no extra manual work? It’s a no-brainer. This is where integrated technology improves your efficiency and productivity while minimizing time spent.

How exactly do integrations help businesses like yours?

Say a customer in Oregon wants to order a case of your Pinot Noir and have it shipped DtC. With a seamless technology integration, like ShipCompliant being directly integrated into your ecommerce platform, a compliance check will be done in real time, letting your potential customer (and you) know right away if they can order and receive that DtC shipment. The compliance check will make sure the destination address allows wine shipments, that the consumer hasn’t exceeded the Oregon volume limits of two cases per individual in one calendar month, and prompt you to collect all the required customer information needed in your quarterly reports to the state. 

This crucial integration also allows accurate sales tax determination in real-time, preventing any complications in the future—between you and customers, or between you and state agencies. Once the order is complete, integrated systems allow that data to be transferred into your fulfillment system and beyond, while ensuring compliance at every step and cutting down a lot of manual and time-consuming work along the way.

Having seamless, quick and efficient data transfer throughout your DtC shipping operations will reduce the time spent on compliance and reporting obligations.With this data and information being transferred across platforms, the risk of incorrect information, noncompliance and order inaccuracies greatly decreases. Having systems that “talk” to each other simplifies operations and reduces time spent on manual processes while minimizing the risk of human error. With a streamlined and efficient process, you and your team have more free time to prioritize other aspects of your business that previously you couldn’t give your full attention.

Moshin Vineyards improved operations with the help of direct integrations

Our client, Moshin Vineyards, saw a notable improvement in their customer experience after implementing ShipCompliant, as it connects directly to their POS and immediately informs their team of any compliance issues—a process that used to take over 50 hours a month to complete manually. Moshin Vineyards chose ShipCompliant for their compliance operations in part because of our integrations with a large number of the most widely-used front-end systems in the industry. Now, Moshin Vineyards considers ShipCompliant a cornerstone of its DtC compliance process, electing to choose only from the 60+ solutions that integrate directly with the platform.

“We selected ShipCompliant first and absolutely fell in love with the idea of how it managed the DtC compliance process. Then we found software that would work with it, not the other way around. ShipCompliant makes it possible to do our job and we can trust that the information from ShipCompliant is accurate. You just can’t put a price on customer satisfaction and peace of mind,” says Julia Lander, Director of Hospitality, Moshin Vineyards.

Expertise and partnerships

With compliance being important at every step, we have strategically partnered with front end systems, ERPs, fulfillment houses, carriers and even state agencies. Sovos ShipCompliant actively works with these partners in order to maintain the best integrations. In the week of May 3, there were over 1.9 million API calls between our platform and our partners to check compliance, commit orders and calculate sales tax.

Anthony Orig, senior technical partner manager, says, “Our partnerships go well beyond the technical integrations and into the realm of providing valuable content to the industry: from compliance webinars with the Texas Alcohol Beverage Commission to DtC marketing best practices and ways to keep engaged with your customers. We are continually expanding our ecosystem with new partnerships and collaborations.”

Integrated Partners

Our integrated partners are industry-leading software and on-premise solutions that we’ve created direct integrations with for real-time, alcohol-specific tax rates, compliance checks, order data and product SKU syncs.This allows different systems to “talk” to each other seamlessly, reducing manual time and effort spent. We have over 60 partners at the different levels of platinum certified, certified, partner and third party integrator.

Industry Partners

Sovos ShipCompliant also aligns with industry partners whose work helps their clients and members focus on what they do best, making and selling great beverage alcohol products.

What does this mean for you?

There is no one magical solution or platform that solves all the problems beverage alcohol producers, suppliers, distributors and retailers may face. But a strong network of integrated platforms and partnerships minimizes obstacles by helping you meet state reporting obligations, ensuring compliance, and keeping your business running seamlessly. So, whether you’re just starting out or if you’re adding new capabilities to your established business, this vast network of both integrated and industry partners that can help you along the way.

If you are looking for a compliance solution but already have multiple systems in place for specific parts of your operations, we make it so you don’t have to choose one platform over another. Sovos ShipCompliant integrates into your company’s workflow seamlessly to improve overall operations, simplify data transfer and efficiency, and ensure compliance at every step. Adding a compliance solution shouldn’t be a burden, but a benefit and opportunity to quickly improve the efficiency of your operations. 

Want to learn more about our partners or partner with us yourselves? See our partners here.

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Delaney McDonald

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