Customer Insights – e-Invoicing OnDemand – Fortune 500 Chemical Company Uses One Provider for all of Latin America

Scott Lewin
September 7, 2012

The Company – Fortune 500 – Chemicals – Fragrances & Food Additives

The Problem – The global Chemical company, which specializes in additives that enhance products we all use every day from the grocery story, was dealing with upcoming government compliance in Latin America. Like many large multi-nationals, they operated a consolidated SAP environment. The issue for this company was how to tackle electronic invoicing legislation in Brazil, Mexico and Argentina.  In the evaluation, executives wanted to find a solution that worked natively with SAP, covered multiple countries, and protected their investment from the ongoing changes that occur all the time in Latin America.  They did not want to have constantly changing international legislation affecting their plans and rollout objectives with their centralized SAP system.  Multiple options were ultimately evaluated: On Premise Software, Local Vendors in each country (both On Premise and On Demand), and a Latin America e-Invoicing Managed Service.

The Solution –  On Premise software posed a number of issues including: heavy reliance on internal SAP and IT resources that were already fully utilized, and the On Premise solutions only partially covered the requirement (i.e. some only supported one country such as Brazil forcing the need for multiple solutions, also all requirements (Nota Fiscal for Services NF-s) were not covered by the On Premise solutions ).  In the final decision, the Chemical company selected an On Demand Latin America Managed Service because: they could simplify the implementation by gaining economies of scale with a common platform, they could gain access to multiple countries with one interface and one contract, and more importantly any changes in the future would be included in the ongoing service.  The e-Invoicing Managed Service selected also provided native integration into SAP so that there would be little drain on internal resources. And, all country upgrades were included in the managed service contract, including the changes to the SAP templates and dashboards.

The Lesson –  Global organizations have alternative solutions in the marketplace that can simplify their IT infrastructure, simplify the support process, and simplify their ability to handle the ongoing changes that occur monthly and annually with Brazil Nota Fiscal, Mexico CFDI and Argentina AFIP.  As your organization looks to deal with the 2012 changes in Brazil and Mexico, you should use the new licensing and project requirements to re-evaluate your Latin America e-Invoicing strategy.

Sign up for Email Updates

Stay up to date with the latest tax and compliance updates that may impact your business.


Scott Lewin

Gain timely insight and important up to the minute information about the current legislative changes in Latin America, including Brazil Nota Fiscal, Mexico CFDI, Argentina AFIP and Chile DTE. Learn how these changes affect your operations, your finances and also your Information Technology teams.
Share This Post

September 18, 2019
Three Key Steps to Apply IPT on New Lines of Business

In the increasingly complex world of IPT, understanding, assessing and applying the right taxes to new insurance products can be a challenge for insurers when complying with fragmented regulations. As new risks continue to emerge, so do new insurance products. But how can insurers ensure insurance premium tax (IPT) is correctly applied? The three questions […]

EMEA VAT & Fiscal Reporting
September 17, 2019
Why Storage of Electronic Invoices in the EU Gets Complicated Quickly

It’s very possible that US companies are breaking laws governing storage of electronic invoices in the European Union without realizing they’re putting themselves at risk for financial penalties.  The EU is an entity that, as the Brexit debate has shown, can frustrate and baffle its own citizens. In the US, the EU is frequently misunderstood. […]

Tax Information Reporting United States
September 16, 2019
6 Reasons You Should Attend the 2019 GCS Intelligent Reporting Summit

The tax information reporting event of the year is coming in October! Sovos will present the 2019 GCS Intelligent Reporting Summit in San Antonio Oct. 28-30. You can’t afford to miss it! Here’s why:  NEW! Unclaimed Property Regulations: De-mystify unclaimed property reporting and learn how to protect your company from risk you might not even […]

Tax Information Reporting United States
September 13, 2019
California AB5 Gig Economy Bill will Affect Tax Reporting, But How?

California Governor Gavin Newsom is poised to sign into law a bill that would recategorize gig economy workers such as ride-share drivers from being independent workers to full-time employees.  The bill, California AB5, could have a profound impact on tax withholding and information reporting at state levels, with other states closely monitoring California’s activity. It […]

Sales & Use Tax United States
September 12, 2019
New Sales Tax Laws Require Ecommerce Retailers to Step up Cyber Monday 2019 Preparations

5 steps ecommerce retailers should take to prepare for Cyber Monday 2019 Retailers with ecommerce channels have a lot to gain during Cyber Monday or Cyber Week in 2019. According to, Cyber Monday spending is anticipated to grow 20% this year, with consumers spending nearly $9.5 billion online. Cyber Monday also falls on December […]