Support

World-Class Support

Sovos is committed to delivering outstanding service to our clients. As a result, our clients view Sovos as a long-term strategic partner, not just a software vendor. Our support is organized according to solution-specific teams.

Sovos Client Portal

The Sovos client portal is your one stop shop to find solutions, keep products up to date and provide training resources for your team. Navigate to the portal appropriate for your solution needs.

Contact Us


1-866-890-3971 usa-flag
+31(0) 20 8081873 netherlands-flag
+48(0) 22 307 1932 poland-flag
+44(0) 203 868 4126 uk-flag



Hours of Operation


Enterprise Sales Use Tax and VAT
Monday-Friday, 8AM-8PM EST

1099, ACA, AEOI
Monday-Friday, 8AM-8PM EST
Saturday (Jan-Feb), 9AM-1PM EST
Extended hours during peak periods

Bev Alcohol and SME Sales Use Tax
Monday-Friday, 10AM-8PM EST

Helpful Resources

sovos_client_portal_user_guide_cover

Client Portal User Guide

Download the user guide to learn how to manage your cases, create new cases, and find knowledge articles.

Watch this video for an overview on the Sovos Client Portal